First Then Next Inc. Privacy Policy
Effective Date: January 1, 2024
Welcome to First Then Next Inc., your trusted provider of assistive technology software designed for users of all ages. Our commitment to safeguarding your privacy and security is paramount. This Privacy Policy details our practices regarding the collection, use, sharing, and protection of your personal and health information in compliance with the Apple App Store, Google Play Store guidelines, the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Children's Online Privacy Protection Act (COPPA), and the Health Insurance Portability and Accountability Act (HIPAA).
Information Collection
- Personal and Contact Information: We collect names, email addresses, phone numbers, and other essential details for account setup and personalized communication.
- Sensitive Data and Health Information: Under explicit consent from you or parental consent for users under 13, we collect sensitive and health-related information essential for tailoring our assistive services. Our handling of health information aims for HIPAA compliance, focusing on safeguarding your data’s confidentiality, integrity, and accessibility.
- Device and Usage Information: Information on your interactions with our software, including device identifiers, operating systems, and usage statistics, helps us enhance app functionality and user experience.
- Location Information: Collected with consent, location data enables us to offer you personalized, location-specific services.
- Payment and Transaction Data: Securely processed by third-party services, your payment information is used for in-app purchases while adhering to strict security standards.
Use of Information
We utilize your information to:
- Deliver and personalize our assistive technology services.
- Manage accounts and facilitate transactions.
- Communicate updates, security alerts, and support messages.
- Improve app functionality and user experience.
- Fulfill legal obligations and enforce our terms.
Information Sharing
We share your information under specific conditions:
- Service Providers: Third-party services that perform functions on our behalf do so under strict confidentiality agreements.
- Legal Obligations: Information may be disclosed when required by law or to protect the rights, safety, and property of our users.
- Business Transfers: User information might be transferred during mergers or acquisitions, ensuring continuity of service.
We firmly do not sell user information to third parties.
Children's Privacy
Our software is designed with children in mind. In compliance with COPPA, we:
- Obtain verifiable parental consent before collecting information from children under 13.
- Collect only the necessary personal and health information for participation.
- Allow parents to review and request the deletion of their child's data or prevent further collection.
User Rights
You have the right to:
- Access and Correction: Request access to and correction of your personal data.
- Deletion: Ask for your personal information to be deleted, subject to certain exceptions.
- Restriction and Objection: Limit or object to our processing of your data under specific conditions.
- Portability: Receive your data in a structured format.
- Withdraw Consent: Revoke your consent affecting future processing.
Data Security
We employ robust security measures to protect your data against unauthorized access, alteration, and disclosure.
International Data Transfers
Your information may be processed outside of your jurisdiction, protected under this Privacy Policy.
Updates to This Policy
We will notify you of significant policy changes through our app or via email.
Contact Information
For inquiries or concerns, reach out to us at:
https://chat4ai.com/contact
Compliance for App Stores
This policy is crafted to meet the stringent requirements of both the Apple App Store and Google Play Store, ensuring a secure and supportive environment for all users, especially those requiring assistive services.